@Mods Wouldn't it be good to add some information to post #1 in this thread so users more easily can see how they can get their hands on the fixed build? As I don't think anyone will read through all the pages until they find Peter's post. More than happy to edit my post (it's 2nd) if you'd like? Not a bad idea planet. It would be most appreciated.
Eset Cyber Security Trial
Although directing people to PM Peter wouldn't be the best or favored idea, i would place a shortcut link to his post, whichever number it is; that way any changes that need to be made, or further instructions, Peter can simply alter his post. Planet, (Arakais, SweX) I need your expertise. I see that you have received and installed the beta code. I also contacted Peter and he provided the above referenced beta release. This is a beta 'fix' which has not passed ESET QA and therefore involves some risk. However, I am willing to try the release (as I just had the process crash 2 times within 2 minutes - after days of no crash, and by the way - I was using the 64-bit Firefox browser). The assistance I request is: How do I install this fix?
Do I simply drag my current ESET Security Cyber Pro app (6.0.9.1) icon from my Applications Folder to the trash can and then open the.dmg file and proceed as usual? Do I need to manually remove any other files? Or can I simply install over the current, buggy version?
Also, where do I move the infoget.command script? Or do I leave it in my downloads folder and choose to open it with iTerm.app (if and when that becomes necessary)? Do you have any further suggestions/instructions on how to proceed? I thank you in advance for your assistance.
How do I install this fix? Do I simply drag my current ESET Security Cyber Pro app (6.0.9.1) icon from my Applications Folder to the trash can and then open the.dmg file and proceed as usual? Do I need to manually remove any other files? Or can I simply install over the current, buggy version?
Also, where do I move the infoget.command script? Or do I leave it in my downloads folder and choose to open it with iTerm.app (if and when that becomes necessary)? Do you have any further suggestions/instructions on how to proceed? Hi ShoreRoadMan, For the first question:.
If you want to keep all your settings for Cyber Security, like your Firewall rules, scanning settings, etc. Follow this KB Article: ' under 'Export your settings configuration'.
Follow this KB Article: ' up to step 5 to remove Cyber Security from your Mac. When that's complete, restart your Mac. Open the provided DMG file and install the updated build as usual. When installed, you can then visit the first KB Article again for instructions to import your settings back into Cyber Security.
Give it a few minutes for everything to complete. (If you decide not to keep your settings, everything will be set back to default and you'll need to enter your username and password again, for example.) With the command script, you only need to use it if ESET Support needs logs from you - so at the moment you don't need to do anything with it. If the time does come, you simply double click on the file and follow the instructions from there. A suggestion would be to backup your Mac with before installing the new build so if anything does go wrong, you can restore your Mac back to a working state.
(Personally I've never had any trouble with this build, but it's good to be safe). Hello, we assume that some of these issues are likely a result of cleaning OSX/Adware.Genieo.C. The problem is that the adware created the file /private/etc/launchd.conf. As a result, if OSX doesn't find a file referenced in launchd.conf on a disk, it will crash. Other antivirus programs have recently suffered from the same problem as discussed on their forums. To fix the issue, please continue as follows:.
boot OSX from a bootable medium (installation DVD or USB stick). remove the file /private/etc/launchd.conf. restart OSX We apologize for the inconvenience.
As for the crashes in esetsproxy, could you confirm or deny that you have a network monitor Private Eye installed? Hello, we assume that some of these issues are likely a result of cleaning OSX/Adware.Genieo.C. The problem is that the adware created the file /private/etc/launchd.conf. As a result, if OSX doesn't find a file referenced in launchd.conf on a disk, it will crash. Other antivirus programs have recently suffered from the same problem as discussed on their forums.
To fix the issue, please continue as follows:. boot OSX from a bootable medium (installation DVD or USB stick). remove the file /private/etc/launchd.conf.
restart OSX We apologize for the inconvenience. As for the crashes in esetsproxy, could you confirm or deny that you have a network monitor Private Eye installed? Not many of us are BSD savvy, and we do not have Mavericks media, given that we downloaded the upgrade. Can you provide a procedure for deleting launched.conf that is keystroke specific?
I have only had my Mac a few days and had 2 kernel panics all of which mention “Spinlock acquisition timed out” and ESET Proxy!! I have only had my Mac a few days and had 2 kernel panics all of which mention “Spinlock acquisition timed out” and ESET Proxy!!