Hi John, I would like to confirm whether you have set signature in the Outlook client or not. To check it, click Outlook – Preferences – Signatures.
For you reference: If no signature is set, to look into the issue, can you please confirm the following information? Is it an Office 365 (Exchange Online) account that you have configured in the Outlook client?
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If yes, if you send emails from Outlook Web App , does the issue persist? Does the picture appear when you are composing emails? Thanks for your time. Regards, Robert. I have not set a signature and none appears in preferences. It is not an exchange with outlook- I am using it as a pop3 and not the web based version. The picture appears if I send an email to myself.
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IT is not there when I compose the email-but if I send a test email to myself the picture appears to where the initials would be from anyone else on the top left of the email. The picture is of one of my dogs but I just can't figure out where it is coming from.
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I sent a test email to my wife and there is not picture as she uses mac mail-but my initials are there where the picture is when I send it to myself.although the initials are not even correct. Hi Ectohybrid, I’m so glad to hear the picture issue resolved. By saying “Will deleting this delete contacts I am using in the 'Address book' found about the 'Archive'?”, do you mean the deleted contacts will be found in the Archive folder? If yes, normally, the answer is no. If not, as you are not using an Office 365 account and our forum focuses on Office 365 Online services, I suggest you post the question in our with detailed description for professional assistance. Thanks for your understanding. Regards, Robert.